Damaged or Missing Item Claims
and Returns

Choose the appropriate option below.

You may download the form as a PDF, or you can use the Online Form to submit your claim. Depending on type of claim you may be asked for pictures of damage and/or a picture of the signed and notated Bill of Lading, so please have these items handy.
Please follow our mandatory receiving requirements that were included with your tracking number.

Freight Damage Claims

Damage was visible on pallet upon arrival

Concealed Damage Claims

Damage was not visible from outside of packaging

Missing or Wrong Item Claims

Items are missing or incorrect items were delivered

Return Form

Return unused, undamaged items

Warehouse Distributors USA LLC
Jarlin Cabinetry & Ratel Kitchen-Bath

4341 Pageland Hwy , Lancaster, SC 29720

Phone: 843-800-8554

csr@cabinetsbyjarlin.com